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Salvatore Ferragamo Reviews, Complaints, Buyer Care salvatore ferragamo new bags Service

Evaluate: I just want to precise my disappointment with Ferragamo. I purchased my belt in Singapore on 10/**/2014 and after couple months, the belt starting to point out salvatore ferragamo new bags scuff and it tears open a little bit on the stitching.

I introduced the belt and the receipt to the *** *** in Bellevue, WA on 7/**/15 since it is nonetheless under 1-yr guarantee. After not listening to something again from them for more than 6 weeks, I called in immediately 9/**/15 and ask about the standing and talk to Peter. Peter first informed me it’s still in process then after couple minutes talking, he said that it truly will price $forty to repair.

I used to be astounded by this, I exploit this belt the same way as I used my different belts (Gucci, Hermes). In case you have any concerns concerning wherever as well as how to make use of Luxottica, you are able to contact us in the webpage. Other belts positively haven’t got this drawback so this is clearly a defective product (or lack of quality control by Ferragamo ). Not only that Ferragamo refused to repair the belt when it is nonetheless under guarantee nevertheless it took more than 6 weeks to truly give me an estimate I am wondering how long it’ll take if I wish to go forward with the restore.

Recently, I purchased Ferragamo shoes from *** and when one of the stitches free after using it for lower than per week, they shortly offer me to refund/trade the footwear (I opted for exchange and the shoes still look great after 2 months). You guys probably should learn customer support from ***. I opted to not go ahead with the repair if I need to pay for it.Desired Settlement: I would like for the belt to be changed or refund the entire SGD $490

Client
Response:

Right now, I’ve been contacted instantly by Salvatore Ferragamo regarding complaint ID ***, and I have ship again the affected product and nonetheless ready for it to be fixed. I will update the case as soon as I received the item again.

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