Is Salvatore Ferragamo Nonetheless Among the finest Leather-based Manufacturers In the world
Is Salvatore Ferragamo Nonetheless Top-of-the-line Leather Manufacturers on the earth
If you’re like me, you’ve probably been with the brand for the last decade. You’ve watched your favorite pair of Ferragamo shoes raise 33 % in worth. And you’ve seen the same increase all across the product line, from belts to ties to clothes.
So with a 33 percent improve in the luxury retail market, you’d come to anticipate that such a prestigious model keep on with the standard of workmanship that elevated them into turning into an internationally famend success, right
You wouldn’t expect them to just live off their fame and reduce corners in their manufacturing processes like lots of the automobile makers have achieved, right
Well, that’s just not the case.
Ferragamo has decided that they aren’t only going to extend their backside line from the entrance finish, they’re going to do the same from the again. And to do this, what they should skimp on is workmanship.
I bought a belt from Saks Fifth Avenue a month and a half in the past earlier than after a number of years of put on, my older Ferragamo belt was falling apart. It was on the dearer side. It retailed for close to $500.
When you purchase a belt that prices $500, you expect sturdiness, strength and an item that you can cherish for years, if not a minimum of a yr. One thing made from the identical quality as the last belt from the same brand that you just purchased.
NOT One thing That will Begin to FALL APART AFTER THE FOURTH Put on.
Once I took off my belt on Saturday, the seams on the aspect started to return off.
Do you know what occurs after that
THE BELT IS DESTINED TO ferragamo belt fiso gancini buskle Break up IN HALF!
I despatched out a tweet to Ferragamo asking if they would replace the belt. You know what’s crazy about this half
I was RIDICULED by the Twitter neighborhood for having a faux belt. This Real belt I purchased from a TRUSTED RETAILER was being known as Fake.
They mentioned issues like:
Do you understand how embarrassing that’s when you’ve ninety,000 Twitter followers and they’re calling your product Pretend, saying it’s a knock off from CHINA and it will get in comparison with shoddy products in AFRICA Particularly when the belt was supposedly made in Italy
I felt so embarrassed afterwards and just wished to hide my face and felt like an entire disgrace.
I’ve been in GQ Journal with Will Ferrell and I’ve never bought a faux luxury item in my life.
And here I am, being called out for getting a “fake” belt from what was as soon as my most beloved model. The one I’ve gone to for the last decade to purchase my sneakers and my belts.
As embarrassing as that was, I determined to name Saks and ask them if I might get the contact information for Ferragamo to return my defective belt. They determined to take the step up and offer me a full refund, but I wished extra from Ferragamo for the embarrassment I had to encounter after that tweet that I sent out, so I decided to provide them a call. Wouldn’t you need that too
I talked to Carmen in their customer support division. Do you know what they said once i informed them about what occurred
Carmen “The vendor is liable for the defect and if they’re offering you a refund, that’s all that we will do.”
I instructed her that this was not a gross sales subject. This had nothing to do with the retail outlet. This was a producing issue — and as the producer of the corporate, she needed to step up and resolve the concern.
She said she wouldn’t try this. Then she continued on to say that “The vendor is answerable for the defect, not the manufacturer.”
So I requested if Ferragamo would take any responsibility for this. She stated no. I requested her if I may quote her on that. She stated sure.
So here we’re. Ferragamo isn’t the identical brand you’ve grown to love over the many years. They are a fraud that’s dwelling off their repute, like lots of the opposite companies out there who’re skimping on their manufacturing processes and making poor quality merchandise.
And guess what. In case you continue to buy their products, you could be subsequent.
And the way are you going to really feel when they kick you to the curb and say there’s nothing they’ll do for you
It’s sad to say that I once liked Ferragamo, however I won’t ever be buying one other product from them once more.
And before you purchase one other Ferragamo product, you may wish to think twice about how they treated me, because that’s what is in retailer for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the next decade, especially when I’m going to be quoting Carmen at your corporate places of work in each single article I publish about poor high quality, customer service and workmanship in the articles I publish within the media retailers I work with.